Industry-Specific Business

Retail Store Operations

Run a Retail Store That Actually Profits

12 lessons4 modules9h 30m durationbeginner level

Instructor: StretchLearn Faculty

About this course

This course takes a beginner from a full stockroom and no real margin to running a retail store on numbers it can defend. You will learn how initial markup and maintained margin actually behave after markdowns and shrink, how inventory turnover and GMROI tell you whether your cash is working, and how to schedule labor against a traffic curve instead of guessing. Every module is built around real KPIs (sales per square foot, conversion rate, units per transaction, shrinkage percentage), named retail systems like Lightspeed, Square, and Shopify POS, and the actual math an owner needs to set prices, control stock, and protect the bottom line.

Curriculum

Module 1: How a Retail Store Makes Money3 lessons

Gross Margin, Markup, and Maintained MarginPreview45m
Sales per Square Foot and Store Productivity🔒50m
The Retail KPI Dashboard🔒45m

Module 2: Inventory Management and Open-to-Buy3 lessons

Inventory Turnover, Sell-Through, and GMROI🔒50m
Open-to-Buy Planning🔒50m
Markdowns, Aging, and Clearing Slow Stock🔒45m

Module 3: Shrinkage Control and Loss Prevention3 lessons

What Shrinkage Is and Where It Comes From🔒45m
Building a Loss-Prevention Program🔒50m
Cycle Counts and Physical Inventory🔒45m

Module 4: Staffing, Merchandising, and the Profit Statement3 lessons

Scheduling Labor to the Traffic Curve🔒50m
Store Layout and Visual Merchandising🔒50m
Reading the Retail P&L and Hitting Benchmarks🔒45m