Retail Business Operations

A retail store lives or dies on operational discipline that most owners learn the expensive way, after a slow season, a failed inventory count, or a payroll bill that ate the month's profit. This course replaces guesswork with the working systems real retailers use: a deliberate floor layout and POS setup, merchandising that earns its square footage, a shrinkage program that protects margin, traffic-based scheduling that controls your largest controllable cost, and the unit-economics math, from sales per square foot to GMROI, that tells you whether the store is healthy. By the end you can open, staff, stock, and steer a brick-and-mortar store using numbers you can defend.