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Healthcare & Practice Management

Optometry Practice Business

Grow an optometry practice that is full, profitable, and well-run

12 lessons4 modules10h 10m durationbeginner level

Instructor: StretchLearn Faculty

About this course

This course teaches the business side of running an optometry practice: how to turn exams into eyewear sales through capture rate and second-pair strategy, how to read VSP and EyeMed reimbursements and decide which plans to take, how to bill medical eye care to a patient's health insurance instead of leaving it on the table, how to build recall and reactivation systems that keep patients cycling back every year, and how to market locally so new patients find you. Every module uses real terminology (capture rate, second-pair rate, managed-care write-offs, 92002 versus 99203), real software (RevolutionEHR, Crystal PM, Eyefinity, Weave, Solutionreach), and real benchmarks (optical capture above 60 percent, gross margin on frames near 65 percent, recall reappointment above 85 percent) applied through a recurring case practice. You leave with the systems, scripts, and dashboards an owner-optometrist or office manager runs every day to grow optical revenue, protect margin on managed care, fill the schedule, and bring in new patients.

Curriculum

Module 1: The Optical Dispensary: Capture Rate and Eyewear Revenue3 lessons
Module 2: Vision Plans and Medical Billing3 lessons
  • How Vision Plans Pay and What They Cost You🔒55m
  • Choosing Which Plans to Take and Negotiating Mix🔒50m
  • Billing Medical Eye Care to Health Insurance🔒55m
Module 3: Patient Recall and Retention3 lessons
  • Pre-Appointing and the Annual Recall System🔒50m
  • Reactivating Lapsed Patients and Contact-Lens Annual Supply🔒50m
  • Reviews, Referrals, and the Patient Experience🔒45m
Module 4: Marketing, Growth, and Practice Metrics3 lessons
  • Local Marketing and Google Business Profile🔒50m
  • New-Patient Funnel and Cost Per Acquisition🔒50m
  • The Weekly KPI Dashboard and Leading the Team🔒50m
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