Healthcare & Practice Management

Medical Practice Management

Turn a busy clinic into a profitable, defensible practice

12 lessons4 modules9h 10m durationbeginner level

Instructor: StretchLearn Faculty

About this course

This course teaches the four systems that decide whether a medical practice is profitable and defensible: the revenue cycle that turns a visit into a paid claim, a HIPAA program that survives an OCR audit, a staffing and scheduling model that controls your largest expense, and a patient experience that fills the schedule and lifts collections. Every module uses real software, MGMA benchmark numbers, and worked examples from a recurring case clinic, Riverbend Family Medicine.

Curriculum

Module 1: Mastering the Revenue Cycle3 lessons

The Revenue Cycle End to EndPreview45m
Front-End Revenue Protection: Eligibility and Point-of-Service Collection🔒45m
Coding, Charge Capture, and Claim Submission🔒50m

Module 2: Denials, A/R, and Getting Paid in Full3 lessons

Denial Management and Appeals🔒50m
Accounts Receivable and Aging🔒45m
Patient Collections and Practice KPIs🔒45m

Module 3: HIPAA and Practice Compliance3 lessons

HIPAA Fundamentals: Privacy and Security Rules🔒45m
Building a Compliant Practice: Risk Analysis, BAAs, and Training🔒50m
Everyday Compliance and Common Pitfalls🔒40m

Module 4: Staffing, Scheduling, and Patient Experience3 lessons

Staffing Models and the Practice Team🔒45m
Scheduling and Provider Productivity🔒45m
Patient Experience That Fills the Schedule🔒45m