Operations & Management

Management Fundamentals: Becoming an Effective First-Time Manager

Become the Manager Your Team Actually Wants to Work For

12 lessons4 modules9h 1m durationintermediate level

Instructor: StretchLearn Faculty

About this course

Stepping into management for the first time is one of the biggest career transitions you will face. This course cuts through generic advice and gives you proven frameworks — situational leadership, the SBI feedback model, SMART+ goal-setting, and structured delegation — applied to real scenarios you will encounter in the first ninety days. By the end you will have a repeatable management operating system that you can apply immediately, regardless of your industry or team size.

Curriculum

Module 1: The Manager Mindset Shift3 lessons

From Doer to Multiplier: Rewiring Your DefaultPreview40m
Navigating the Peer-to-Boss Transition🔒38m
Your First Ninety Days: A Manager's Operating Blueprint🔒45m

Module 2: The 1:1 Meeting System3 lessons

Designing a 1:1 That People Actually Value🔒42m
Questions That Surface What You Actually Need to Know🔒38m
Situational Leadership: Adjusting Your Style to the Person🔒50m

Module 3: Feedback, Delegation, and Accountability3 lessons

The SBI Feedback Model: Feedback That Actually Changes Behaviour🔒48m
Delegation That Actually Works🔒52m
Holding Accountability Without Damaging Relationships🔒44m

Module 4: Goal-Setting and Performance Management3 lessons

SMART+ Goal-Setting: Writing Goals That Drive Real Action🔒46m
The Performance Conversation: Honest, Useful, and Forward-Looking🔒50m
Building a High-Performance Team Culture🔒48m