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Advanced Business Operations

Hiring, Onboarding & Managing Your First Team

Hire your first employees without learning it the expensive way.

12 lessons4 modules9h 0m durationbeginner level

Instructor: StretchLearn Faculty

About this course

Going from solo operator to employer is one of the highest-leverage and highest-risk moves a small business makes, and most owners learn it by expensive trial and error. This course teaches the whole employee lifecycle: defining a role and its scorecard, writing a job description that attracts the right applicants, sourcing and screening, running structured behavioral interviews that predict performance, making a compliant offer and completing I-9, W-4, and E-Verify paperwork, onboarding with a 30-60-90 day plan, setting SMART KPIs, running effective one-on-ones, coaching with the GROW and SBI models, and managing underperformance through to a clean, lawful exit. Every step is tied to real tools, real costs, and the documents and conversations you will actually use.

Curriculum

Module 1: Defining the Role and Attracting Candidates3 lessons
  • From Overwhelmed to a Defined RolePreview45m
  • The Role Scorecard: Defining Success Before You Hire🔒45m
  • Writing a Job Description That Attracts the Right People🔒45m
Module 2: Screening, Interviewing, and Selecting3 lessons
  • Sourcing and Screening: From Many Applicants to a Short List🔒45m
  • Structured Behavioral Interviewing with STAR🔒45m
  • Scoring, Checking, and Avoiding Legal Traps🔒45m
Module 3: Offer, Onboarding, and the First 90 Days3 lessons
  • Making the Offer and Getting the Paperwork Right🔒45m
  • The 30-60-90 Day Onboarding Plan🔒45m
  • Setting KPIs and Clear Expectations🔒45m
Module 4: Managing, Coaching, and Performance3 lessons
  • Running Effective One-on-Ones and Feedback🔒45m
  • Coaching for Growth and Delegating Well🔒45m
  • Handling Underperformance and Parting Ways🔒45m
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