Client Management

Handling Client Feedback & Revisions

Stop drowning in vague notes and endless revision rounds

12 lessons4 modules9h 0m durationbeginner level

Instructor: StretchLearn Faculty

About this course

Most projects stall not because the work is wrong but because feedback is vague, unbounded, and emotional. This course gives you a repeatable feedback-to-revision pipeline: how to brief for fewer revisions, decode unclear notes, run consolidated review rounds, and handle scope creep and conflict without damaging the relationship. Every module ends in tools, scripts, and numbers you can use on your next project.

Curriculum

Module 1: Why Feedback Goes Wrong (and What It Really Costs)3 lessons

The Real Cost of Unbounded RevisionsPreview45m
The Anatomy of Bad Feedback🔒45m
Setting Expectations Before You Start🔒45m

Module 2: Collecting and Decoding Feedback3 lessons

Designing a Feedback Intake Process🔒45m
The Decode Framework: From Vague to Actionable🔒45m
Consolidating and Prioritising Change Requests🔒45m

Module 3: Running Bounded Revision Rounds3 lessons

Structuring a Revision Round🔒45m
Approval Gates and Sign-Off🔒45m
Tools and Workflow for Tracking Revisions🔒45m

Module 4: Scope, Conflict, and Closing Well3 lessons

Spotting and Handling Scope Creep🔒45m
De-escalating Difficult Feedback🔒45m
Closing the Loop and Learning From Each Project🔒45m