Design Thinking & Innovation
Design Thinking for Real-World Problem Solvers
Solve Hard Problems with Design Thinking
12 lessons4 modules9h 13m durationintermediate level
About this course
Design Thinking is a human-centered innovation method used by product teams, consultants, marketers, and entrepreneurs to tackle problems that resist conventional solutions. This intermediate course moves beyond theory to give you a practical toolkit: structured empathy interviews, persona and journey-map synthesis, How Might We reframing, seven ideation techniques, low-fidelity prototyping formats, and assumption-driven user testing. Each module builds on the last so you finish with a fully exercised end-to-end problem-solving sprint you can repeat on any challenge.
Curriculum
Module 1: Empathize and Understand
- Why Empathy Is the Foundation of InnovationPreview
- Planning and Conducting Empathy Interviews🔒
- Observation and Field Research🔒
Module 2: Define the Right Problem
- Synthesis: From Research Chaos to Insight Clusters🔒
- Building Personas and Journey Maps🔒
- Writing How Might We Statements🔒
Module 3: Ideate With Intent
- Principles of Productive Ideation🔒
- Seven Ideation Techniques You Can Use Today🔒
- Converging: Selecting Ideas Worth Prototyping🔒
Module 4: Prototype, Test, and Iterate
- Low-Fidelity Prototyping Formats🔒
- Designing and Running User Tests🔒
- Iteration, Decision Gates, and Running Your Own Sprint🔒
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