Dental Practice Management
Run a dental practice that is full, paid, and well-led
About this course
This course teaches the non-clinical side of running a general dental practice: how to verify insurance and collect what you are owed, how to template a schedule around production and provider time, how to keep hygiene full and treatment-planned dentistry from leaking out the door, and how to lead a small team to consistent numbers. Every module uses real terminology (CDT codes, EOBs, fee schedules), real software (Dentrix, Eaglesoft, Open Dental, Curve), and real benchmarks (collections above 98 percent of production, hygiene reappointment above 90 percent, overhead near 60 percent) applied through a recurring case practice. You leave with the systems, scripts, and dashboards an owner-dentist or office manager runs every day to control cash, fill the chair, retain patients, and hold the team accountable.
Curriculum
Module 1: Insurance, Billing, and Collections
- How Dental Insurance Actually PaysPreview
- Verification, CDT Coding, and the Clean Claim🔒
- Posting EOBs, Working the Aging Report, and Appeals🔒
Module 2: Scheduling for Production
- Setting a Daily Production Goal from Your Numbers🔒
- Block Scheduling and Protecting Doctor Time🔒
- No-Shows, Confirmations, and Filling Gaps🔒
Module 3: Patient Retention and Case Acceptance
- Pre-Appointing Hygiene and the Recall System🔒
- Presenting Treatment and Improving Case Acceptance🔒
- Reactivation, Reviews, and Growing by Referral🔒
Module 4: Team Leadership, KPIs, and Compliance
- Roles, Pay, and the Daily Huddle🔒
- The Weekly KPI Dashboard🔒
- HIPAA, OSHA, and a Compliance Baseline🔒